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What is the Emergency Ride Home Program?

It's great to ride your bike, hop on the bus, carpool, vanpool, or walk to work, but what if you have an emergency--you might be stranded! Don't worry. We'll cover the cost of a ride home--if you're a participant in the Traffic Solutions Emergency Ride Home Program.

If you use alternative transportation to get to work at least once a week, you're eligible for the Traffic Solutions Emergency Ride Home Program. It's an incentive provided by Traffic Solutions to encourage you to take a bike, bus, carpool, vanpool, or walk to work--without the fear of being stranded.

It Works Like This: Get Your Ride & Send Us the Bill.

Qualify for the Emergency Ride Home Program by logging your commutes on If you have an emergency and need a ride home from work on a day that you used sustainable transportation, call a taxi, the car rental company of your choice, or Lyft/Uber type service. Pay for your ride home (don’t forget to ask for a receipt) and email us at to request a reimbursement form. Email or fax us a copy of your receipt and the completed form and we will mail you a reimbursement check up to $55.

Emergency Ride Home Fine Print

Any rental car charges incurred after 24 hours will not be reimbursed. Reimbursement requests without a receipt cannot be honored. Make sure you get a receipt from your transportation provider! Any inappropriate use of this program will be at the employee's expense and jeopardize future eligibility for the program.  The Emergency Ride Home Program can be used up to four times a year.

Who’s Eligible:

You are:

  1. If you are registered on; and
  2. If you carpool, vanpool, use transit, bicycle, or walk to work at least once a week; and
  3. If you log your trips for the week on your commute calendar, and
  4. If you use a qualifying mode on the day the Emergency Ride Home is needed.

What trips are eligible?

Unplanned personal emergencies, such as:

  1. Personal or family illness;
  2. A family crisis;
  3. Your carpool or vanpool is unavailable for its USUAL schedule.

What trips are not eligible?

The following situations are not covered by the Emergency Ride Home Program:

  1. Overtime (unexpected or planned),
    e.g. working past the hour of your usual bus service;
  2. Personal errands;
  3. Pre-planned medical or dental appointments;
  4. Business-related travel;
  5. Injury on the job;
  6. Regional disasters, such as earthquake or flood.

Traffic Solutions is a division of the Santa Barbara County Association of Governments

©2007 SBCAG Traffic Solutions